Sales Tracking SaaS – Terms and Policies

Last Updated: October 2025

Welcome to Zenixipt, the trusted provider of the Zenixipt Sales Tracking SaaS platform.
By accessing or using our services, you agree to comply with the following terms and policies.
Please read them carefully before subscribing or using our platform.

1. Introduction

Zenixipt provides a cloud-based SaaS solution that helps e-commerce businesses track sales, analyze customer behavior, and optimize performance.
These Terms outline your rights, responsibilities, and our obligations in delivering the service securely and efficiently.

2. Subscription and Payment

Subscription Plans:
We offer multiple subscription tiers, each with different features and usage limits. Pricing may change periodically, and users will be notified in advance of any adjustments.

Billing:
All payments are charged at the start of each billing cycle (monthly, quarterly, or annually) and renew automatically unless canceled before renewal.
We accept secure payments via PayPal, Credit Card, and Debit Card.

Refunds:
Customers may request a full refund within 180 days of their initial purchase. After this period, no refunds will be issued.
All refund requests are handled in accordance with our Refund Policy.

3. Account Management

Account Creation:
You must create an account using accurate and complete information. You are responsible for safeguarding your login credentials and all activities under your account.

Account Suspension:
Zenixipt reserves the right to suspend or terminate accounts involved in fraudulent activity, policy violations, or unlawful use.

User Responsibilities:
You agree to use our SaaS software only for lawful business purposes and not engage in activities that may harm, disrupt, or misuse the service or other users’ data.

4. Data Privacy and Security

Data Collection:
We collect necessary information such as your name, email, business details, and analytics data to deliver and improve our services.
Full details are outlined in our Privacy Policy.

Data Security:
We implement industry-standard encryption and access controls to protect your data. While we take every precaution, no system is completely immune to risk.

Data Ownership:
You retain ownership of all your data. We will never sell or share it with third parties, except as required by law or to facilitate payment processing.

5. Service Availability and Support

Uptime Commitment:
We aim to maintain 99.9% uptime and ensure reliable performance. Planned maintenance and downtime notifications will be shared in advance.

Customer Support:
Our support team is available 24/7 via email and live chat for technical issues, billing questions, or account assistance.
Contact us at contact@zenixipt.com.

6. Modifications and Termination

Service Updates:
We may enhance, modify, or discontinue specific features to improve performance. Major changes will be communicated in advance.

Account Cancellation:
You may cancel your subscription at any time via your dashboard or by contacting our support team. The cancellation takes effect at the end of the billing period.

Termination by Zenixipt:
We reserve the right to suspend or terminate your account in cases of policy violation, abuse, or non-payment. Refunds will not be provided in such cases.

7. Intellectual Property

All intellectual property, trademarks, and software related to Zenixipt are owned by Zenixipt.
Users are granted a limited, non-transferable license to use the platform during their active subscription.
Reverse engineering, modification, or redistribution of our software is strictly prohibited.

8. Limitation of Liability

Zenixipt provides its SaaS platform “as-is” without warranties of any kind.
We are not liable for any indirect, incidental, or consequential damages resulting from your use or inability to use the service.

9. Governing Law

These Terms and Policies are governed by the laws of MOROCCO.
Any disputes will be resolved under the jurisdiction of CASABLANCA, MA, through mediation or arbitration when applicable.

10. Updates to These Policies

We may update these Terms periodically to reflect operational, legal, or security changes.
Updated versions will be posted on our website, accompanied by a new “Last Updated” date. Continued use of our service constitutes acceptance of the revised terms.

Contact Us

For any questions, support, or policy-related concerns, please get in touch with us:
📧 contact@zenixipt.com
🌐 www.zenixipt.com
📱 +212 619238551/ +212 632098252